Acoufelt provides free shipping across Australia on selected ecommerce products. For other items, we offer fast and competitive shipping rates. Our goal is to dispatch standard items within 2-4 business days, while made-to-order products may take between 5 and 20 working days to be dispatched, depending on availability and manufacturing time. Please refer to the specific product pages for more information.
There are remote areas where our network of carriers cannot provide service or the shipping cost is prohibitively high. In such cases, our team will contact you to discuss alternative options. If none of the options are acceptable, we are happy to offer a refund. Please refer to our terms and conditions for further details.
